Research & Development

Evangelyze Communications’ advanced research and development team provides strategic design and consultation to develop state-of-the-art Media, VoIP and Unified Communications solutions. Our elite team of consultants have provided guidance and strategic advice to recognized organizations internationally, enabling competitive advantage and our internal R&D team creates innovative new ways to communicate and experience media like never thought possible. Through the Evangelyze Communications Marketing & Media division, all new research and development projects are quickly pushed through external media syndication for immediate release to over two million global subscribers and through Evangelyze Communications, customers and partners can download and purchase our products directly online.

Current R&D Projects

SmartSearch for OCS

Evangelyze Communications’ (EC) SmartSearch for OCS provides organizations with a simple tool to search for and retrieve messages archived by OCS. SmartSearch for OCS is accessible via a web browser or directly from Communicator, allowing you to deploy it as a centralized solution for compliance/litigation or as an IM search tool for end users. Integrated security ensures that only the right people have access to search the archive, preventing unauthorized users from accessing confidential or other types of sensitive information.

Conference, Data, and Voice Reporting

Easy to Use

SmartSearch for OCS is available in two versions and is licensed on a per server basis. For pricing details or technical information please contact us.

SmartConference

Evangelyze Communications SmartConference is a solution that provides web-based scheduling for on-premise Live Meetings and Communicator Conference Calls with Microsoft Office Communications Server, providing the following features:

• Schedule Microsoft Office Communications Server Live Meeting conferences.
• Schedule Microsoft Office Communications Server Communicator Conference Calls.
• Synchronizes schedule and calendar with Microsoft Exchange Server and Microsoft Office Outlook.
• Supports Internet Explorer 6, 7, and 8; Firefox 2 and 3; Safari 3; Opera 9; and Google Chrome.

SmartChat

Evangelyze Communications’ (EC) SmartChat solution allows organizations to leverage their investment in Office Communications Server 2007 to provide a real-time web-based chat solution for external and/or internal customers. Powered by rich presence, SmartChat allows for multiple routing options for complete flexibility, including rules such as :

Group membership Hierarchical escalation User properties Location/Time of day Web site context Contact list membership Round robin Shifts or queue duration Bot escalation Custom business rules
Presence-aware SmartChat uses the existing OCS presence engine to automatically indicate if agents are available for a chat session. If a customer accesses the system outside of service hours the site automatically updates to send an e-mail or perform other actions. Seamless Integration SmartChat operates within in any internet, extranet, or intranet environment and has been tested with Internet Explorer 6, 7, and 8; Firefox 2 and 3; and Safari 3. SmartChat requires no additional software installation for either the customer or the agent.
Application Intelligence SmartChat automatically presents the customer’s contact data and browsing history to the agent as the chat session is established so they are instantly aware of who they are communicating with and what the customer is likely to ask about. Additionally, custom data from external applications such as CRM, inventory, order tracking, and financial systems can be displayed to the agent or automatically communicated to the client.
Download brochure Download whitepaper Try SmartChat

SmartVoIP

SmartVoIP enables VoIP connectivity between Microsoft Response Point and the Microsoft Unified Communications platform through Microsoft Office Communications Server, providing the following usage scenarios:

• Enables a highly scalable direct extension dialing solution between Microsoft Office Communicator and Communicator devices to Microsoft Response Point IP Phone devices using VoIP, eliminating long-distance charges for branch and remote offices.
• Provides Unified Messaging for Microsoft Office Communications Server and Response Point users, including Voice Mail Messages and Missed Call Notifications.
• Provides Microsoft Response Point systems with the ability to use T1/E1/FXO/FXS and the support to enable SIP Trunking, Fax, PSTN, and Office Communications Server connectivity, all using the Quintum AF, AX, and DX series gateway devices.
• Evangelyze Communications is a Microsoft Gold Certified Partner and a Quintum Certified Partner offering this solution utilizing Quintum Tenor VoIP Switches and Gateways with their unique “any to any” switch design and full interoperability with Microsoft’s Office Communication Server, Exchange Server and Response Point products.

For more information on services and pricing, please contact us.
Click here to download the SmartVoIP brochure.

Microsoft Unified Communications Demo Kits

Evangelyze Communications has developed a series of Microsoft Unified Communications demonstration kits to be used for events, training sessions, and for general demo purposes. These kits run in a virtual environment using Microsoft Virtual Server and include the following configured virtual server environments:

• Microsoft Office Communications Server 2007
  
• Microsoft Exchange Server 2007 with Service Pack 1
  
• Microsoft Office Outlook 2007
  
• Microsoft Office Communicator 2007
  
• Microsoft Office SharePoint Server 2007

This demo kit can be used to demonstrate the features of Microsoft's Unified Communications platform integrated with the Microsoft Office System and showcases UC Voice and Unified Messaging functionality with sample users. The kits are sold in individual laptop versions, separate Virtual PC image packages, and a voice package that includes a LG|Nortel IP Phone and an AudioCodes gateway device.

SIP Trunking for Microsoft Unified Communications with Windows Hyper-V

As a joint research and testing solution between New Global Telecom (NGT) and Evangelyze Communications (EC), we have successfully implemented an internal, production-ready Microsoft Unified Communications environment running on Microsoft Windows Server 2008 with Hyper-V. Though Hyper-V is not supported by Microsoft in production nor is it supported by Microsoft Office Communications Server 2007, our testing is complete with full service functionality with voice and unified messaging features.

Evangelyze Communications used Dell PowerEdge servers for this test inclusive of the following configuration:

• SonicWall Firewall (External)
• Dell PowerEdge 1450 (DMZ)
  • Microsoft Windows Server 2008 with Hyper-V RC0 64-bit
  • Microsoft Office Communications Server 2007 Mediation Server 32-bit Hyper-V
• Dell PowerEdge 2950 (DMZ)
  • Microsoft Windows Server 2008 with Hyper-V RC0 64-bit
  • Microsoft Exchange Server 2007 with Unified Messaging 64-bit Hyper-V
  • Microsoft Office Communications Server 2007 Edge Server 32-bit Hyper-V
• Dell PowerEdge 1450 (Internal)
  • Microsoft Windows Server 2008 with Hyper-V RC0 64-bit
  • Active Directory Domain Controller
  • Microsoft Office Communications Server 2007 Enterprise Edition Server 32-bit Hyper-V
• NGT Direct SIP Trunk for Microsoft Office Communications Server 2007
  • 2 Direct Inward-Dialing (DID) numbers.
  • Configured within Microsoft Office Communications Server 2007 Mediation Server
• 5 Test Users
  • 4 Microsoft Windows Vista Service Pack 1 with Microsoft Office Communicator 2007 users
  • 1 Apple Mac OS X with Mac Messenger 7.1 for Microsoft Office Communications Server 2007 user

 For more information please contact us.