Mike Stacy's Blog -

SmartChat

I typically blog about technical items related to Microsoft UC, but I want to draw some attention to SmartChat, which is a product that we recently released to allow customers to enable web chat on their website by leveraging their investment in OCS....

Published Wed, Nov 19 2008 4:27 PM by Mike Stacy

Filed under: OCS, SmartChat, web chat, live chat, live person

Evangelyze announces SmartVoIP

Today we, in conjunction with NET/Quintum, announced our SmartVoIP solution (press release here ) that brings together OCS 2007 and Microsoft Response Point. The premise for SmartVoIP is to provide a single integrated solution for customers with a corporate...

Published Thu, Nov 13 2008 12:21 AM by Mike Stacy

Cisco Call Manager 7 Direct SIP Connectivity

Today I'll outline how to connect Cisco Call Manager 7 to OCS via Direct SIP. For ease of explanation I am using an environment with 3 digit extensions. The extensions in OCS are 1XX and the Cisco extensions are 2XX. First, create a SIP Trunk to your...

Published Thu, Nov 06 2008 10:12 AM by Mike Stacy

Filed under: OCS, CUCM, Cisco, Call Manager, Direct SIP

OCS SQL Query - Show last OCS logon

I wrote this one a while back to help someone on the forums. select res.UserAtHost as "SIP Address", hud.LastNewRegisterTime as "Last Logon" from rtcdyn.dbo.HomedUserDynamic hud join (Select ResourceId, UserAtHost from rtc.dbo.Resource...

Published Wed, Nov 05 2008 12:00 PM by Mike Stacy

Filed under: OCS, SQL, users, query

OCS SQL Query - Return Archive User Settings

From time to time I'll be posting SQL queries that I use for various reasons. I don't claim to be a SQL query expert and so I won't guarantee that these are written with the best syntax or performance characteristics. This query will list...

Published Wed, Nov 05 2008 11:52 AM by Mike Stacy

Filed under: OCS, SQL, query, archive

Tanjay firmware will not update

Recently I was working on an issue where Tanjays (Polycom CX700 or LG-Nortel IP8540) would not update their firmware. There were a variety of issues but there was one in particular that I noticed some open questions about on the forums so I thought I'd...

Published Sun, Oct 05 2008 9:58 PM by Mike Stacy

Filed under: Tanjay, update server, WSS

Live Meeting 2007 On-Premise Web Conference Connectivity

I was recently assisting an OCS admin at another company with Live Meeting connectivity issues, during the process of which I explained how Live Meeting connectivity works for on-premise conferences (located on OCS rather than the externally hosted service...

Published Sun, Sep 28 2008 11:28 PM by Mike Stacy

Filed under: OCS, Edge, Web Conference

Exchange 2007 UM SIP Integration with Mitel 3300

Rather than individually send out this Mitel document to everyone that asks for it on the forums I figured I'd just post it here for people to download. I don't claim that this is the latest version or that it is accurate for all versions, etc...

Published Tue, Sep 16 2008 1:19 PM by Mike Stacy

Filed under: Exchange, UM, SIP trunk, Mitel

OT: Blackjack 2 does not connect to WMDC

Now that the official release of Windows Mobile 6.1 is finally out for the Blackjack 2 , I discovered that I could not connect my phone to Vista's Windows Mobile Device Center (WMDC), which is a requirement for the upgrade. I always connect as a modem...

Published Mon, Sep 15 2008 6:47 PM by Mike Stacy

Filed under: Vista, Blackjack 2, windows mobile 6.1, SGH-i617, WM 6.1, Blackjack II, WMDC

Voice Impact Event in Houston - Sept. 29

If you are in the Houston area and would like to learn how a Microsoft-powered voice platform can benefit your organization, please register for our Houston Voice Impact event session here .

Published Fri, Sep 12 2008 2:34 PM by Mike Stacy

Send/Receive never finishes

Today I finally decided to look into an issue that I'd noticed for some time. In Outlook 2007 a manual send/receive (F9) would never complete. If I looked at the send/receive details I would see: An Exchange task would forever say "Offline address...

Published Wed, Sep 03 2008 6:05 PM by Mike Stacy

Cannot upload cab file to UC Device Update Management Console

One of the best documented reasons for a cab file upload to fail is due to timeout settings in IIS. For an overview of this please see http://blogs.technet.com/jenstr/archive/2008/02/28/uploading-of-a-cab-file-to-update-server-wss-site-fails-with-an-exception...

Published Tue, Sep 02 2008 4:15 AM by Mike Stacy

Filed under: Tanjay, update server

SQL Query to return number of users per Front End

In the last couple weeks myself and some other folks I've spoken with have had the need to know how many users were connected to a particular front end. Unfortunately there's no interface to provide this sort of information, so I decided to poke...

Published Fri, Aug 29 2008 10:37 AM by Mike Stacy

Filed under: OCS, pool, database, SQL, users

Common Certificate issue with Vista

I got a call from an industry colleague yesterday who was trying to set up an OCS lab environment. He hit what has become an increasingly common issue as Vista becomes more heavily adopted in the enterprise. The scenario is almost always the same - "My...

Published Fri, Aug 22 2008 9:15 AM by Mike Stacy

Filed under: OCS, certificate, pool, ABS, address book, Vista

The OCS Director - reasons, benefits and dependencies

I field a fair amount of questions from my customers and users on the Technet forums about the Director role - why is it needed, how does it play into a global architecture, etc. I thought I'd address a few of these topics for other folks with the...

Published Thu, Aug 21 2008 10:32 AM by Mike Stacy

Filed under: OCS, pool, director

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