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SmartChat

I typically blog about technical items related to Microsoft UC, but I want to draw some attention to SmartChat, which is a product that we recently released to allow customers to enable web chat on their website by leveraging their investment in OCS....

Published Wed, Nov 11 2008 4:27 PM by Mike Stacy

Filed under: OCS, SmartChat, web chat, live chat, live person

Cisco Call Manager 7 Direct SIP Connectivity

Today I'll outline how to connect Cisco Call Manager 7 to OCS via Direct SIP. For ease of explanation I am using an environment with 3 digit extensions. The extensions in OCS are 1XX and the Cisco extensions are 2XX. First, create a SIP Trunk to your...

Published Thu, Nov 11 2008 10:12 AM by Mike Stacy

Filed under: OCS, CUCM, Cisco, Call Manager, Direct SIP

OCS SQL Query - Show last OCS logon

I wrote this one a while back to help someone on the forums. select res.UserAtHost as "SIP Address", hud.LastNewRegisterTime as "Last Logon" from rtcdyn.dbo.HomedUserDynamic hud join (Select ResourceId, UserAtHost from rtc.dbo.Resource...

Published Wed, Nov 11 2008 12:00 PM by Mike Stacy

Filed under: OCS, SQL, users, query

OCS SQL Query - Return Archive User Settings

From time to time I'll be posting SQL queries that I use for various reasons. I don't claim to be a SQL query expert and so I won't guarantee that these are written with the best syntax or performance characteristics. This query will list...

Published Wed, Nov 11 2008 11:52 AM by Mike Stacy

Filed under: OCS, SQL, query, archive

Live Meeting 2007 On-Premise Web Conference Connectivity

I was recently assisting an OCS admin at another company with Live Meeting connectivity issues, during the process of which I explained how Live Meeting connectivity works for on-premise conferences (located on OCS rather than the externally hosted service...

Published Sun, Sep 09 2008 11:28 PM by Mike Stacy

Filed under: OCS, Edge, Web Conference

SQL Query to return number of users per Front End

In the last couple weeks myself and some other folks I've spoken with have had the need to know how many users were connected to a particular front end. Unfortunately there's no interface to provide this sort of information, so I decided to poke...

Published Fri, Aug 08 2008 10:37 AM by Mike Stacy

Filed under: OCS, pool, database, SQL, users

Common Certificate issue with Vista

I got a call from an industry colleague yesterday who was trying to set up an OCS lab environment. He hit what has become an increasingly common issue as Vista becomes more heavily adopted in the enterprise. The scenario is almost always the same - "My...

Published Fri, Aug 08 2008 9:15 AM by Mike Stacy

Filed under: OCS, certificate, pool, ABS, address book, Vista

The OCS Director - reasons, benefits and dependencies

I field a fair amount of questions from my customers and users on the Technet forums about the Director role - why is it needed, how does it play into a global architecture, etc. I thought I'd address a few of these topics for other folks with the...

Published Thu, Aug 08 2008 10:32 AM by Mike Stacy

Filed under: OCS, pool, director

Hosted Gateway/SIP Trunk with OCS

I thought I'd share a cool solution that I'm starting to work on with a SIP trunk partner of ours. As you probably know, OCS Enterprise Voice integration is generally done with an existing PBX via a media gateway. Many business are starting to...

Published Mon, Jun 06 2008 10:56 AM by Mike Stacy

Filed under: OCS, UM, SIP trunk

Filtering Contacts from the Address Book

Last night I was working with my friend and fellow UC architect, Peter Pawlak, on a customer design item. This particular customer is a subsidiary of a larger organization. The subsidiary is deploying OCS but the parent company is not. Not a problem since...

Published Thu, Jun 06 2008 9:04 AM by Mike Stacy

Filed under: OCS, SQL, ABS, address book

Moving the OCS 2007 Databases to a new SQL 2005 Server

In this post I'll go over the relatively easy process of moving the OCS databases from one SQL 2005 server to another using only SQL Management Studio. Of course there are many options for how you perform backups and restores, but given the small...

Published Fri, May 05 2008 3:23 PM by Mike Stacy

Filed under: OCS, lcscmd, restore, pool, database, backup

OCS Capacity and Bandwidth Planner

I wrote a very quick and dirty capacity and bandwidth planner and figured I'd share it out. The basic features are: - Calculate the number of users that n Enterprise servers can hold (both consolidated and expanded) - Calculate the bandwidth used...

Published Fri, May 05 2008 1:46 PM by Mike Stacy

Filed under: OCS, bandwidth, capacity, calculator

The PIC Provisioning Process

Introduced in LCS 2005 SP1 and continued in OCS 2007, Public IM Connectivity (PIC) provides organizations the ability to federate with MSN, AOL, and Yahoo! IM users. There are a few things that are useful to know about the provisioning process before...

Published Fri, May 05 2008 10:37 AM by Mike Stacy

Filed under: OCS, licensing, PIC

OCS 2007 Licensing Explained

Licensing of software products can be quite confusing, but hopefully this post clears up licensing for OCS specifically. In general, there are 3 items you need to license for OCS - server, CALs, and Communicator. Each can be purchased a different way...

Published Thu, May 05 2008 11:18 AM by Mike Stacy

Filed under: OCS, licensing

Changing the OCS Internal URLs

Recently I was working with a customer who needed to change the Internal URLs that he had specified during setup. Since there is no lcscmd command for this, I thought I'd share the resolution: - Run wbemtest (Start/Run/wbemtest) - Click the Connect...

Published Wed, May 05 2008 1:00 PM by Mike Stacy

Filed under: OCS, WMI

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