Case Studies

Unified Communications Infrastructure Deployments

Within the Microsoft 2009 Fiscal Year, Evangelyze Communications completed over 60 Microsoft Unified Communications professional services deployments including 48 Microsoft Voice Pilot and several Enterprise Lighthouse customer deployments.  Due to customer legal restrictions, we cannot list the actual names of these organizations although these organizations consist of several of the largest financial services/banking institutions in the world, healthcare and medical organizations, media and print companies, legal institutions, federal government and public sector agencies and organizations, and Evangelyze Communications deployed to the largest number of K-12 and Higher Education than any other Microsoft Unified Communications providers including several prominent universities across the United States. 

These achievements were recognized by Microsoft at the 2009 Microsoft Worldwide Partner Conference in July 2009 as Evangelyze Communications was announced as one of the Top 10 Global Unified Communications Partners among HP, Dell, Nortel, Avanade, and a handful of others. 

For more information and references, please contact your local Microsoft Unified Communications Sales Solution or Technology Solution Professional via http://www.microsoft.com/uc.

Evangelyze Communications Products

EC SmartSuite products have been installed and configured within Fortune 500 and Global 1000 organizations and throughout many different industries.  The following are case studies for highlighted accounts:

SmartChat

Springhouse Education and Consulting Services offers technology training and project management consulting. Springhouse worried that some visitors to its Web site might be in too much of a hurry to use the contact form to ask questions. The company also wanted to reduce response time for customers who did make contact. Springhouse installed SmartChat—a Web-chat application developed by Evangelyze Communications using Microsoft® ASP.NET—that integrates with the company’s existing Microsoft Office Communications Server 2007 environment. SmartChat uses presence awareness and automatic routing to connect customers with appropriate company representatives to answer their questions. Salespeople receiving instant messages through SmartChat see customers’ browsing and ordering history. With the new solution, Springhouse has streamlined its sales process and improved customer service.

See the entire case study at http://www.microsoft.com/casestudies

Additional non-named SmartChat Customers:

• Largest European Banking Institution
• Largest European Automobile Manufacturer

 

SmartSIP

SmartSIP is a relatively new product released by Evangelyze Communications.  Since release in March 2009, SmartSIP has been deployed to several enterprise organizations.  We are currently working on preparing and publishing active case studies.  Please stay tuned.